Terms of service

Terms of Service

Welcome to Scarlet & Obsidian. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before shopping with us.

1. Overview

This website is operated by Scarlet & Obsidian. Throughout the site, the terms “we,” “us,” and “our” refer to Scarlet & Obsidian.
By visiting our site or making a purchase, you engage in our “Service” and agree to be bound by these Terms, including additional policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your state or region to purchase adult-oriented or intimate products.

You may not use our products for any unlawful or unauthorized purpose. You may not transmit any code, virus, or harmful components through the site.

Violation of any Terms will result in immediate termination of your access to our Services.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is inaccurate, incomplete, or not current.
Content on this site is for general information only and should not be relied upon without consulting more complete or timely sources.

We reserve the right to modify site content at any time, but we are not obligated to update any information.

4. Products & Services

Certain products or services may be available exclusively online.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

Product descriptions, imagery, and pricing may be updated at any time without notice.

All products are subject to availability, and we reserve the right to discontinue items at any time.

5. Pricing & Billing

All prices are subject to change without notice.
We reserve the right to refuse any order you place with us.

If we make changes to or cancel an order, we may notify you via the contact information provided at checkout.

You agree to provide accurate, complete, and current purchase and account information for all transactions.

6. Shipping & Delivery

Shipping policies are outlined separately in our Shipping Policy, incorporated here by reference.
By purchasing from Scarlet & Obsidian, you agree to the timelines and limitations listed in that policy.

7. Returns & Refunds

Due to the intimate nature of our products, all sales are final.
Exceptions apply only in cases of damaged, defective, or incorrect items, as outlined in our Refund Policy.

8. Third-Party Tools & Services

We may provide access to third-party tools or services over which we have no control.
You acknowledge and agree that we provide access “as is” and without warranties.

Any use of third-party tools is at your own risk.

9. User Comments & Feedback

If you submit comments, ideas, or suggestions, you grant us permission to edit, publish, distribute, or use them without restriction.
We have no obligation to maintain comments in confidence or respond to them.

10. Prohibited Uses

You are prohibited from using the site or its content for:

  • unlawful purposes

  • violating laws or regulations

  • infringing on intellectual property rights

  • harassment or discrimination

  • uploading malicious code

  • collecting personal data

  • interfering with security features

Violations will result in termination of your access.

11. Disclaimer of Warranties

We do not guarantee that use of our service will be uninterrupted, timely, secure, or error-free.

Products are provided “as is” and “as available” without warranties of any kind, unless required by law.

12. Limitation of Liability

Scarlet & Obsidian is not liable for any injury, loss, claim, or damages arising from:

  • use of our products

  • use of our website

  • delayed or failed deliveries

  • third-party service issues

  • inaccurate information provided on the site

To the fullest extent permitted by law, our liability is limited to the amount you paid for the product.

13. Indemnification

You agree to indemnify and hold Scarlet & Obsidian harmless from any claims or demands arising out of your breach of these Terms or your use of our Services.

14. Severability

If any provision of these Terms is held to be unlawful or unenforceable, the remaining provisions will continue in full force.

15. Termination

These Terms are effective unless terminated by either party.
We may terminate your access without notice if we suspect a breach of Terms.

16. Governing Law

These Terms of Service and any separate agreements shall be governed by the laws of the United States and the State of Minnesota.

17. Contact Information

Questions about the Terms?
Reach us at admin@scarletandobsidian.com.